Questions and answers
What home watch and property managers, contractors and remodelers, home inspectors and realtors ask before they start. Anything not answered here: contact us and a person replies within one business day.
Who is PropertySitRep for?
Home watch and property managers, who send owners a visit report after every visit (Property Watch); contractors and remodelers, who send clients a weekly status report (Status Reports); and home inspectors and realtors, who hand buyers an inspection report with repair cost estimates (Inspection Analysis). One subscription covers all three tools, and a firm that does two of these jobs uses the same account for both.
What counts as a report?
One finished document: a visit report, a status report, or an inspection analysis, whether you conducted the inspection in the app or imported another inspector's PDF. Each draws one from your monthly allowance, whatever the tool. An inspection report regenerated past its three included versions counts as one more.
What does it cost?
Starter is $20 a month for 10 reports, then $2.00 per extra report. Pro is $40 a month for 40 reports, then $1.00 per extra report. Every plan is monthly, in US dollars, and covers every tool. The pricing page has the details.
Do unused reports roll over?
Yes. What a month does not use carries over to the next while your subscription is continuous, and the balance resets 12 months after the day the plan went on your account, and on each anniversary after that. The trial does not carry anything over: it is a week, not a month.
Is it white-label? Will my client see your name?
The report carries your firm's name, logo, license and colors, and nothing of ours: a client who forwards it to a builder or an insurer is forwarding your document. Set the letterhead once in your company profile and every report uses it.
Which inspection PDFs can I import?
Any inspection report that is a PDF, whichever software the inspector wrote it in: the import reads the document itself rather than a particular template. A scanned PDF is read by optical character recognition when its text cannot be taken directly. A file that is not a PDF is refused before anything is counted against your allowance.
Where does my client's data go, and who can see it?
Your photographs, recordings and imported documents are stored with Cloudflare, and the artificial intelligence providers that draft the narrative receive only what the report needs and are bound not to train on it. Nothing is sold, no advertising cookies are set, and a report is seen only by you and by the people you send it to. When your account is deleted, its content and files are deleted within 30 days. The privacy policy names every processor.
Does it work offline?
It needs a connection: photographs upload as you take them and the narrative is drafted on our servers. Notes you type are kept on the device as you type them, so a dropped signal or a reload in the middle of a visit does not lose them, and they go up when you save. Installed on the home screen, it opens full screen and stays signed in.
Can my team share one account?
An account belongs to one firm. For a crew that needs several people filing under the same letterhead, each with their own sign-in, contact us about a team plan and say how many people. Sharing one account between firms is not allowed.
How do I cancel?
From Plan and usage in the app, at any time. Cancellation takes effect at the end of the month you have paid for, you keep the service until then, and there are no refunds for partial months. To close the account entirely, email support from the address on the account and we delete it, its reports and its files.
What is the $5 unlock?
What an account with no plan and no trial left pays for one inspection analysis. The first import after the trial is a free preview showing the total, the counts by severity and the most expensive items; unlocking the whole report is $5, and so is each import after it. No subscription needed.
Does the free trial need a card?
No. The trial is 7 days and five reports of any kind, inspection analyses included as full reports, and it ends when the days are up or the reports are used, whichever comes first. Nothing is charged and nothing starts charging on its own: a plan begins only when you choose one.
Can I change plans later?
Yes, from Plan and usage. Moving up takes effect at once, with the difference for the rest of the month invoiced; moving down takes effect at the end of the period. Either way you keep your anniversary and the balance you have built, and the current month's allowance becomes the new plan's.
How long does a report take?
The draft is ready within minutes of pressing the button, written from your photographs and voice notes. You read it, change what you like, and send it, usually before you leave the property.
Try it free: 7 days, 5 reports of any kind. No card needed.
Start free trial