Terms of Service

1. Who we are

PropertySitRep is operated by Logan Defense Systems Inc., a Rhode Island corporation at Portsmouth, RI 02871 ("we", "us"). These terms are a contract between you and Logan Defense Systems Inc. By creating an account or using the service you agree to them and to our Privacy Policy. If you use the service on behalf of a firm, you agree on the firm's behalf and you represent that you may.

2. The service

PropertySitRep produces property reports — visit reports, construction status reports and inspection analyses — from what you capture in the application or import into it, on your own letterhead. Parts of every report are written by third-party artificial intelligence providers from your notes, photographs and documents. You are responsible for reading a report before you send it: the service drafts, and you decide what goes to your client.

The service is not a licensed inspection, appraisal, engineering or legal opinion, and a repair estimate it produces is an estimate, not a quote. We may change the service, and we will not remove a report you have filed without telling you.

3. Your account

You need an account to use the service. Keep your password to yourself and tell us at once if you think somebody else has it. You are responsible for what is done with your account. You must be at least 18 and able to form a contract.

4. The trial

A new account gets a free trial of 7 days and 5 reports of any kind. The trial ends when the days are up or the reports are used, whichever comes first, and nothing is charged for it. After the trial, an account with no plan can still use the import: import any inspection PDF for a free preview. Unlock the full report for $5. No subscription needed. The preview is one per account; every import after it unlocks for the same price.

5. Subscriptions and billing

Plans are monthly. The price and the number of reports a plan includes are the ones shown on the pricing page when you subscribe, and in Plan and usage in the application after that. Each report counts as one against your plan's monthly allowance. Unused reports roll over until your subscription anniversary, then the balance resets, while your subscription is continuous.

Reports past your allowance are billed at your plan's per-report rate, shown on the pricing page and in Plan and usage, and are added to your next monthly invoice. Payments are taken by Stripe, our payment processor; we never see or store your card number. A failed payment does not stop you filing reports, but we may suspend an account whose balance stays unpaid.

You can cancel at any time from Plan and usage. Cancellation takes effect at the end of the billing period you have paid for; you keep the service until then. There are no refunds for partial months. A change to a higher plan takes effect at once and the difference for the rest of the month is invoiced; a change to a lower plan takes effect at the end of the period, with no credit.

We may change prices with at least 30 days' notice by email. A change applies from your next billing period after the notice.

6. Your content

Your reports, photographs, notes, recordings and imported documents are yours. You keep every right in them. You give us only the license we need to store them, process them to produce your reports, and show them to you and to the people you choose to send a report to. We do not use your content to train artificial intelligence models, and the providers we send it to are bound not to either.

You are responsible for having the right to upload what you upload — including somebody else's inspection report you import — and for what your reports say.

7. Acceptable use

Do not use the service to break the law, to infringe anybody's rights, to send reports you know to be false, or to probe, overload or interfere with the service. Do not share one account between firms. We may suspend or close an account used that way.

8. Ending your account

You can close your account at any time by emailing support@propertysitrep.com from the address on the account. We delete the account, its reports and its files, and tell you when it is done. Download anything you want to keep first. We may close an account that has broken these terms, and will say why.

9. Disclaimers and limits

The service is provided as is. To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, and we do not warrant that a report is complete or accurate. To the fullest extent the law allows, our total liability to you for anything arising from the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect, incidental or consequential loss. Some states do not allow some of these limits, in which case they apply to the extent permitted.

10. Governing law

These terms are governed by the laws of the State of Rhode Island, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts in Rhode Island, and you consent to their jurisdiction.

11. Changes to these terms

We may update these terms. The date at the top says when they last changed. For a material change we will email the address on your account at least 14 days before it takes effect; using the service after that is acceptance of the new terms.

12. Contact

Logan Defense Systems Inc., Portsmouth, RI 02871. Support and billing: support@propertysitrep.com. Privacy requests: privacy@propertysitrep.com.